Technical Issues?
Contact:
Phone: 81 3.6812.6868
Email: GIS_Service_Desk@amat.com
Please provide the following information:
- Company Name:
- Places of Business (Address):
- Primary Contact Name:
- Primary Contact Phone Number:
- Primary Contact Email Address:
- Parent ID or application login ID
- Your local time zone and hours of availability when we can contact you
- Website or application that you are having an issue with - include full URL address, (http or https)
- Details of your issue such as specific error message on the screen - include screenshot if possible
- Whether this is a first-time issue or previously worked but now stopped working
You will be assigned a help ticket number which you will need for reference, when the service team calls you back on your contact number provided.